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Walmart introduces new phone technology for unlocking products, but some worry about customer security involvement.

To stay ahead, leveraging advanced technology and data strategies to enhance customer engagement and drive growth is ... Gain insights from Melissa Tatoris, Head of Retail Practices at Zeta Global, ...

Banks do it, call centers do it, salespeople do it. I appreciate being called “Mr. Smith” instead of just “Bob,” but it ...

From spotting suspicious persons to coordinating a response to threats, communication is key to keeping merchandise, ...

Sarah Robb O’Hagan—a former executive of Gatorade, Equinox, and, most recently, Exos—calls for leaders to understand that ...

Swiggy, the popular food delivery and grocery platform, made a notable debut on the stock market today. With its initial public offering (IPO) oversubscribed by ...

Rami Baitiéh has been in charge of Morrisons for one year this week. We review some of his biggest changes since taking the top job.