T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers.
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile has an answer for those frustrated by automated customer-service calls and it’s not hiring more hotline workers. It wants to build a robust AI platform based on harvested customer data. The Bellevue-based telecom giant announced Wednesday it had reached a multi-year agreement with artificial intelligence firm OpenAI.
T-Mobile to Supply OpenAI With Customer Data to Boost User Experience
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile and OpenAI announce partnership
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday. Why it matters: Customer service has emerged as one of the top business uses for generative AI,
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
T-Mobile's AI Efforts Make 5G Interesting Again
At its recent Capital Markets Day, T-Mobile made an effort at reigniting some excitement around 5G, announcing partnerships with OpenAI and Nvidia for AI technology-based initiatives.
T-Mobile Wants More AI Chatbots in Customer Support
The technology will be trained on billions of data points from past customer interactions, including real-time network and service experiences. While T-Mobile claimed this technol
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ChatGPT leak says Advanced Voice Mode rolls out to all Plus users next Tuesday
OpenAI might soon roll out ChatGPT's Advanced Voice Mode feature, which stunned the world in May, to more Plus users.
Microsoft says OpenAI's ChatGPT isn't "better" than Copilot; you just aren't using it right, but Copilot Academy is here to help
Copilot Academy is a program designed to help businesses learn the best practices when using Microsoft Copilot. It is now ...
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ChatGPT Not Working? Here Are Some Quick Fixes You Can Try When OpenAI's Chatbot Is Down
OpenAI status page indicated that ChatGPT was operational. However, the company acknowledged that the Workspace Analytics tab ...
Manage Your Chats: How to Share, Export, and Delete ChatGPT Conversations
Whether you want to rid your ChatGPT account of embarrassing queries or share what the chatbot served up, here's how to ...
ChatGPT is upgrading itself — Sam Altman says next-gen AI could invent breakthroughs, cure diseases
During the fireside, Altman acknowledged the strengths of the current GPT series of models. This includes GPT-4o which powers ChatGPT and Advanced Voice. It is natively multimodal but works like any ...
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Top Tech News: OpenAI Launches Enhanced ChatGPT for Math and Science Reasoning, Crypto App, and More
Good morning, tech fam; here are some quick tech updates for you to catch up to! What’s New Today: Graduate Opportunities at ...
Best ChatGPT alternatives for daily tasks and workflows
In the rapidly evolving landscape of artificial intelligence, large language models (LLMs) have become indispensable tools ...
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What is Visual ChatGPT? Things you should know
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ChatGPT: Everything you need to know about the AI-powered chatbot
ChatGPT, OpenAI’s text-generating AI chatbot, has taken the world by storm since its launch in November 2022. What started as a tool to hyper-charge productivity through writing essays and code with ...
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Midjourney vs DALL-E 3 (2024): The AI Image Generation Face-Off
You can use DALL-E directly within the ChatGPT web platform. This AI tool also has native mobile applications on the App Store and Google Play Store, allowing you to generate images on the go.
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ChatGPT’s o1 Models: A Leap Towards Self-Sufficiency
OpenAI CEO Sam Altman reveals o1 models, the next generation of AI capable of independent reasoning and problem-solving.