T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers.
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile has an answer for those frustrated by automated customer-service calls and it’s not hiring more hotline workers. It wants to build a robust AI platform based on harvested customer data. The Bellevue-based telecom giant announced Wednesday it had reached a multi-year agreement with artificial intelligence firm OpenAI.
T-Mobile to Supply OpenAI With Customer Data to Boost User Experience
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile and OpenAI announce partnership
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday. Why it matters: Customer service has emerged as one of the top business uses for generative AI,
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
T-Mobile's AI Efforts Make 5G Interesting Again
At its recent Capital Markets Day, T-Mobile made an effort at reigniting some excitement around 5G, announcing partnerships with OpenAI and Nvidia for AI technology-based initiatives.
T-Mobile Wants More AI Chatbots in Customer Support
The technology will be trained on billions of data points from past customer interactions, including real-time network and service experiences. While T-Mobile claimed this technol
Here's how I make the most of my free ChatGPT account, beyond the basics
With just a free ChatGPT account, you can achieve tasks that previously required extensive manual efforts. Here's how I use ...
Microsoft says OpenAI's ChatGPT isn't "better" than Copilot; you just aren't using it right, but Copilot Academy is here to help
Copilot Academy is a program designed to help businesses learn the best practices when using Microsoft Copilot. It is now ...
ChatGPT leak says Advanced Voice Mode rolls out to all Plus users next Tuesday
OpenAI might soon roll out ChatGPT's Advanced Voice Mode feature, which stunned the world in May, to more Plus users.
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ChatGPT Not Working? Here Are Some Quick Fixes You Can Try When OpenAI's Chatbot Is Down
OpenAI status page indicated that ChatGPT was operational. However, the company acknowledged that the Workspace Analytics tab ...
Manage Your Chats: How to Share, Export, and Delete ChatGPT Conversations
Whether you want to rid your ChatGPT account of embarrassing queries or share what the chatbot served up, here's how to ...
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ChatGPT Roasts These Cities of Maine: Funny or NOT?
You can try this out for yourself! It's super easy, just go to the ChatGPT website, log in or sign up, and type something ...
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2024’s most popular apps: Instagram leads, TikTok follows, ChatGPT missing
the observed trend underscores a crucial insight: most successful apps innovate and respond swiftly to user needs and market ...
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ChatGPT's mobile app just had its biggest month yet
The launch of OpenAI's new GPT-4o "omni" model in May has sent ChatGPT's app revenue soaring. After a big jump following the model's release, the mobile version of OpenAI's chatbot has now seen ...
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ChatGPT’s o1 Models: A Leap Towards Self-Sufficiency
OpenAI CEO Sam Altman reveals o1 models, the next generation of AI capable of independent reasoning and problem-solving.